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One of the most widely recognized crystals, clear quartz is the most versatile and powerful healing stone. It helps to amplify energy and intentions while protecting you against negativity. Clear quartz can be used to cleanse, open, activate and align of all the chakras. As quartz absorbs energies very easily, we do recommend clearing your crystal regularly.
Q: I’ve ordered a Made-To-Order piece, will it look EXACTLY like the photo in the listing?
A: No, the photos in Made-To-Order listings show examples of how it may look. We work with Raw Gemstones and no two stones are exactly alike. If you really like a specific photo, let us know when you check out and we can work with you to find the closest stone we have in our collection.
Q: Can you tell me a little more about your plating process?
A: Of course!
To maintain the gold finish, if worn daily, a plated ring will need to be re-plated approximately every 6-12 months. It will not harm your ring to continue wearing it as the plating comes off, but you may see it change colors as this happens since the gold is becoming thin. We do not use any nickel in our plating so there is usually a flash plate of either Rhodium, Rose or Yellow Gold under the gold you have chosen to help the final Gold plating adhere better.
We do not do the plating in-house, but instead work with a well-established and respected plating company that only does plating and does it very well.
Q: I’ve had one of your plated pieces for awhile now and I love it! But the plating is starting to wear off, can you re-plate it?
A: Yes, we can re-plate it for you! Just message us and we can work through that process with you. Another option is to check with your local jeweler. Just let them know it is a silver electroformed piece that has been plated.
Q: I really like your current designs, but I want to change it just a little bit. Can I do that without going through a full custom build?
A: If you just want a simple change like a different stone or a custom size, we would be happy to accommodate you! Just contact us before you order so we can talk through it.
Q: I want something really special since I'll be proposing soon. Do you make custom engagement rings or bridal jewelry?
Q: I found one of your older designs online. Can you still make it?
A: Yes, we can still make many of my old designs. Just contact us and we’ll chat!
Q: What if it doesn't fit?
A: Be sure you measured correctly before ordering! I DO NOT resize any of my Opal rings because the likelihood of destroying the Opal is too high. We can re-size other electroformed pieces but they must be taken apart and rebuilt from the ground up. I can resize most cast pieces so if you have any questions please message me and ask!
For more information on sizing accurately- go HERE.
Because electroforming isn't an exact science, I consider a 1/4 size variance as an acceptable range. If your ring is more than 1/4 size off the size you ordered, I will re-set/resize it for free.
If it is within 1/4 size of the size ordered, but you ordered the wrong size, it will have to be entirely remade and will cost 50% of the original retail price (excluding all discounts).
Q: Can my Electroformed ring be soldered together:
A: You cannot solder electroformed pieces for resizing or fusing together. Almost all of my electroformed pieces are plated and soldering would destroy the plating.
Q: What are your office hours?
A: Our office hours are Monday through Friday from 9am to 4pm PST. If you are living outside the US, want to book a custom consultation, and cannot fit within these time perimeters please contact us for special accommodation.
Q: Can I have a personalized note added if I'm shipping to someone for a gift?
A: Yes, we would love to include a handwritten a note for you! Just let us know in at checkout what you want to say.