Frequently Answered Questions

If you don't see the answer to your question you can reach out to us here. If you are interested in a custom design, be sure to reac through our custom design process carefully.

No, the photos in Made-To-Order listings show examples of how it may look.  We work with Raw Gemstones and no two stones are exactly alike.  If you really like a specific photo, let us know when you check out and we can work with you to find the closest stone we have in our collection

Of course!

To maintain the gold finish, if worn daily, a plated ring will need to be re-plated approximately every 6-12 months. It will not harm your ring to continue wearing it as the plating comes off, but you may see it change colors as this happens since the gold is becoming thin. We do not use any nickel in our plating so there is usually a flash plate of either Rhodium, Rose or Yellow Gold under the gold you have chosen to help the final Gold plating adhere better.

We do not do the plating in-house, but instead work with a well-established and respected plating company that only does plating and does it very well. 

Yes, we can re-plate it for you! Just message us and we can work through that process with you. Another option is to check with your local jeweler.  Just let them know it is a silver electroformed piece that has been plated.

If you just want a simple change like a different stone or a custom size, we would be happy to accommodate you!  Just contact us before you order so we can talk through it.

YES! We absolutely love making engagement rings. Check out our custom design process here.

Sometimes we can still make many of my old designs.  Justcontact us and we’ll chat!

Be sure you measured correctly before ordering! I DO NOT resize any of my Opal or Turquoise rings because the likelihood of destroying the Opal or Turquoise is too high. I can resize most other cast pieces so if you have any questions please message me and ask!

We do not resize electroformed pieces.

For more information on sizing accurately- go HERE.

Because electroforming isn't an exact science, we consider a 1/4 size variance as an acceptable range. If your ring is more than 1/4 size off the size you ordered, I will re-set/resize it for free as part of the warranty.

You cannot solder electroformed pieces for resizing or fusing together. Almost all of my electroformed pieces are plated and soldering would destroy the plating.

We are in the office varying hours Mon-Thur. We are not in the office at all on Fridays. Consultations are available on Tuesdays & Thursdays. If you are living outside the US, want to book a custom consultation, and cannot fit within these time perimeters, please contact usfor special accommodation.

Yes, we would love to include a handwritten a note for you! Just let us know in at checkout what you want to say.